The third element of the Capability Method — the one that decides whether any of this survives someone leaving.
A score without an owner drifts. A routine without a trained team behind it eventually gets switched off. KEEP IT is what makes a capability something the organisation holds, rather than something three people happen to remember.
What It Actually Is: Certified Competence
Knowledge held by the unit and tested against the score — not assumed, and not carried informally by whoever has been there longest. If the people who understand the domain leave, the capability doesn’t leave with them.
What Gets Certified
Development paths for the people already in place, covering data analysis, stewardship, process coordination, automation, and business partnering — built around the roles that already exist, not a generic training curriculum layered on top.
A Governance Cadence, Not a Free Good
Three levels, three rhythms:
- Operational — weekly or bi-weekly
- Governance — monthly
- Executive — quarterly
Each is a claim on calendars, agreed up front — not something added later once the initial energy has faded.
What You Receive
- A competence-path map for your own team, built around the roles you already have
- Certification tested directly against your domain’s Readiness Score, not a generic exam
- A governance cadence with defined owners at each of the three levels
The Proof
The rule linking each capability to an accountable role was checked across all eleven domains. Zero violations. The certified capabilities are certified everywhere they apply, without exception — not certified in one domain and assumed in the next.
Where This Starts
KEEP IT is what the Change Management Consulting package is built to deliver: a domain that stays owned, tested, and current — not just correct on the day the engagement ends.
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